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Farm Tender's COVID-19 Procedures

Farm Security

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  • COVID-19 Procedures

    Under current government guidelines, Farm Tender's operations through our suppliers, vendors and customers is deemed an essential service to the Australian and Global Food Supply Chain, and so we continue to operate. A primary focus of ours as a business remains on the health and safety of our staff, vendors and customers.

    To assist in limiting the global risk associated with the spread of the COVID-19 virus, Farm Tender has implemented a number of procedures which we request you adhere to.

    Please read below


    Dwain Duxson - Farm Tender

    How to seek medical attention

    If you are sick and think you have symptoms of COVID-19, seek medical advice. If you want to talk to someone about your symptoms, call the National Coronavirus Helpline for advice.

    National Coronavirus Helpline

    Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week. 

    1800 020 080

    Good hygiene for coronavirus (COVID-19)

    Everyone can slow the spread of COVID-19 by washing their hands frequently, covering their coughs, putting tissues straight into a bin, avoiding touching their eyes, nose and mouth, cleaning regularly used objects and surfaces and ventilating their home or workspace.

    Everyone must practice good hygiene to protect against infection and prevent the virus spreading.

    When you practice good hygiene you:

    • cover your coughs and sneezes with your elbow or a tissue
    • put used tissues straight into the bin
    • wash your hands often with soap and water, including before and after eating and after going to the toilet
    • use alcohol-based hand sanitisers
    • avoid touching your eyes, nose and mouth
    • clean and disinfect frequently used surfaces such as benchtops, desks and doorknobs
    • clean and disinfect frequently used objects such as mobile phones, keys, wallets and work passes
    • increase the amount of fresh air available by opening windows or adjusting air conditioning

    Everyone must also stay 1.5 metres away from other people whenever possible. This is called social distancing.

    You must self-isolate if you are sick, have been in close contact with someone with COVID-19, or have recently returned from overseas. See our self-isolation page.

    Social distancing for coronavirus (COVID-19)

    Everyone must practice social distancing to slow the spread of COVID-19.

    Keep your distance

    One way to slow the spread of viruses is social distancing (also called physical distancing).

    The more space between you and others, the harder it is for the virus to spread.

    In public

    Social distancing in public means people:

    • stay at home unless is absolutely necessary
    • keep 1.5 metres away from others
    • avoid physical greetings such as handshaking, hugs and kisses
    • use tap and pay instead of cash
    • travel at quiet times and avoid crowds
    • avoid public gatherings and at risk groups
    • practice good hygiene

    See important information on restrictions on public gatherings.


    Steps for social distancing in all homes include:

    • stay at home unless going out is absolutely necessary
    • keep visitors to a minimum
    • reduce visits to the shops — instead, buy more goods and services online if you can for pick-up, pre-order or delivery
    • carefully consider what travel and outings are necessary, both individual and family
    • regularly disinfect surfaces that are touched a lot, such as tables, kitchen benches and doorknobs
    • increase ventilation in the home by opening windows or adjust air conditioning

    If someone in your household is sick, you should:

    • care for the sick person in a single room, if possible
    • keep the number of carers to a minimum
    • keep the door to the sick person’s room closed. If possible, keep a window open
    • wear a surgical mask when you are in the same room as the sick person. The sick person should also wear a mask
    • protect other vulnerable family members by keeping them away from the sick person. At-risk people include those over 65 years or people with a chronic illness. If possible, find them somewhere else to live while the family member is sick.

    At work

    If you can, work from home. If you cannot work from home and you are sick, you must not attend your workplace. You must stay at home and away from others.

    Steps for social distancing in the workplace include:

    • stop shaking hands to greet others
    • hold meetings via video conferencing or phone call
    • put off large meetings to a later date
    • hold essential meetings outside in the open air if possible
    • promote good hand, sneeze and cough hygiene
    • provide alcohol based hand rub for all staff and workers
    • eat lunch at your desk or outside rather than in the lunch room
    • regularly clean and disinfect surfaces that many people touch
    • open windows or adjust air conditioning for more ventilation
    • limit food handling and sharing of food in the workplace
    • avoid non-essential travel
    • promote strict hygiene among food preparation (canteen) staff and their close contacts
    • consider if you can reschedule, stagger or cancel non-essential meetings

    In schools

    If your child is sick, they must not go to school or childcare. You must keep them at home and away from others.

    To reduce the spread of viruses or germs in schools:

    • wash hands with soap and water or use hand sanitiser when entering school and at regular intervals
    • stop activities that lead to mixing between classes and years
    • avoid queuing
    • cancel school assemblies
    • have a regular handwashing schedule
    • regularly clean and disinfect surfaces that many people touch
    • conduct lessons outdoors where possible
    • consider opening windows and adjusting conditioning for more ventilation
    • promote strictest hygiene among food preparation (canteen) staff and their close contacts

    Keep in touch with others

    You can still keep in touch with loved ones while you practice social distancing:

    • use video chats
    • schedule phone calls to chat with others you would normally see
    • use online groups to interact
    • chat with neighbours while keeping 1.5 metres apart

    See our fact sheet on social distancing.

    Limits on public gatherings for coronavirus (COVID-19)

    Venues where a large number of people are in one place can increase the risk of spreading viruses. Find out what limits apply to public gatherings to help stop the spread of COVID-19.

    Why these limits are important

    There is evidence that COVID-19 has started to spread in Australian communities.

    We are unable to do widespread COVID-19 testing so it’s important to apply other measures at this early stage.

    These limits help to prevent the spread of COVID-19. They are especially important for at risk people, such as people over 60 and those with chronic conditions.

    Essential gatherings

    Essential gatherings must restrict the number of people present to:

    • 500 for outdoor gatherings
    • 100 for indoor gatherings

    Non-essential gatherings

    We are suspending non-essential gatherings to reduce the risk of spreading coronavirus (COVID-19). This will give both businesses and people time to fully understand social distancing requirements.

    The following facilities were restricted from opening from midday local time 23 March 2020:

    • pubs, registered and licensed clubs (excluding bottle shops attached to these venues), hotels (excluding accommodation)
    • gyms and indoor sporting venues
    • cinemas, entertainment venues, casinos and night clubs
    • restaurants and cafes will be restricted to takeaway and/or home delivery
    • religious gatherings, places of worship or funerals (in enclosed spaces and other than very small groups and where the 1 person per 4 square metre rule applies)

    From 12:00am on 26 March, these restrictions will extend to the following facilities:

    • food courts (except for take away)
    • auction houses, real estate auctions and open houses
    • personal services ( beauty, nail, tanning, waxing and tattoo salons)
    • Spa and massage parlours, excluding health related services such as physiotherapy
    • amusement parks, arcades and play centres (indoor and outdoor)
    • Strip clubs, brothels and sex on premises venues.
    • galleries, national institutions, historic sites and museums
    • Health clubs, fitness centres, yoga, barre and spin facilities, saunas, bathhouses and wellness centres and swimming pools
    • community facilities such as community halls, libraries and youth centres, RSL and PCYC
    • Gaming and gambling venues
    • Indoor and outdoor markets (excluding food markets). States and territories will make their own announcements about this.

    Weddings can be conducted with no more than five people, including the couple, the celebrant and the witnesses. The 4 square metre rule and social distancing must be observed.

    Funerals must be limited to no more than 10 people. The 4 square metre rule and social distancing must be observed.

    Hairdressers and barbers can continue to operate under strict new rules. The four square metre rule and social distancing must be observed. Clients must also not spend more than 30 minutes inside the premises.

    Bootcamps and personal training can be conducted outdoors with no more than 10 people and social distancing observed.

    Hotels, hostels, bed and breakfast, campsites, caravan parks and boarding houses will be a decision for each state and territory.

    These measures also apply to outdoor spaces associated with the above venues.

    The health advice on schools has not changed and the Australian Health Protection Principal Committee (AHPPC) does not recommend that schools be shut at this time. Some states may end their first term early.

    If parents choose to keep their children home from schools that are open, they must be responsible for their children’s conduct and make sure they adhere to social distancing.

    States and territories are making decisions regarding schools based on local circumstances. Visit your state or territory government website for more information.

    Essential indoor gatherings

    An indoor gathering takes place within a single enclosed area (a single room or area).

    Essential activities include:

    • essential workplaces
    • health care settings
    • pharmacies
    • food shopping
    • schools and universities
    • public transport and airports

    These essential indoor gatherings must apply social distancing and good hygiene practices, including:

    • being able to maintain a distance of 1.5 metres between people
    • providing hand hygiene products and suitable rubbish bins, with frequent cleaning and waste disposal

    Aged care facilities

    Special restrictions remain in place for aged care facilities to protect older Australians.

    Public transport

    Public transport is essential and, at this stage, the 100 person limit does not apply. This will be reviewed regularly.

    Always use appropriate social distancing and hygiene practices when travelling on public transport.

    Non-essential travel is to be avoided.

    Essential outdoor gatherings

    Essential outdoor events of less than 500 attendees can proceed. All must follow these rules:

    • Consider the size of the space, the number of people in it, and how much room people have to move around safely — people must be able to keep 1.5 metres apart.
    • Make hand hygiene products and suitable rubbish bins readily available.
    • Conduct frequent cleaning and waste disposal.

    Self-isolation (self-quarantine) for coronavirus (COVID-19)

    Self-isolation means you must stay at home for 14 days. You must self-isolate if you have COVID-19, or you have been in close contact with a confirmed case of COVID-19, or you arrived in Australia after midnight on 15 March 2020.

    Who must self-isolate

    Self-isolation means staying at home or in your hotel room for 14 days. This is to prevent the possible spread of the virus to other people.

    You must self-isolate if any of the following applies to you:

    • you have COVID-19
    • you have been in close contact with a confirmed case of COVID-19
    • you arrived in Australia after midnight on 15 March 2020

    How to self-isolate

    Self-isolation lasts for 14 days.

    See our fact sheets on self-isolation:

    We provide these in several languages.

    Travelling home or to your hotel

    If you can, use personal transport such as a car to get home or to your hotel. This minimises contact with others.

    You must go straight home or to your hotel. Do not go to the shops, even to buy food, medicine or groceries. Organise for family or friends to buy supplies for your or order them online for delivery.

    If you need to use public transport (e.g. taxis, ride-hail services, trains, buses and trams), take the following precautions:

    • wear a surgical mask, if available
    • avoid direct contact with other passengers, drivers and transport staff
    • wash your hands frequently with soap and water
    • cover your cough and sneeze, put tissues into a bin, and use alcohol-based hand rub
    • if possible, stay more than 1.5 metres away from people

    Staying home

    Staying home means you:

    • do not go to public places such as work, school, shopping centres, childcare or university
    • ask someone to get food and other necessities for you and leave them at your front door
    • do not let visitors in — only people who usually live with you should be in your home
    • do not need to wear a mask in your home, but do wear one if you have to go out (for example to seek medical attention)
    • should stay in touch by phone and online with your family and friends

    For students and children, you must notify the relevant school or childcare centre. Students should check with their schools about any arrangements for remote learning.

    Going outside

    If you live in a private house, it is safe for you to go into your garden or courtyard.

    If you live in an apartment or are staying in a hotel, it is also safe for you to go into the garden but you should:

    • wear a surgical mask to minimise risk to others
    • stay 1.5 metres from other people
    • move quickly through common areas

    Monitoring symptoms

    When in isolation, monitor yourself for symptoms.

    What to do if you get sick

    Call your doctor for an urgent assessment if you develop symptoms within 14 days of:

    • returning to Australia, or
    • your last contact with someone with COVID-19

    See advice for others living with you

    See our home isolation guidance when unwell, which has advice on living arrangements at home while sick, wearing masks, cleaning, and more. We provide this in several languages.

    Managing isolation

    Being in isolation for 14 days can be stressful and boring. Suggestions include:

    • keep in touch with family members and friends via telephone, email or social media
    • learn about COVID-19 and talk with others
    • reassure young children using age-appropriate language
    • where possible, keep up normal daily routines, such as eating well and exercise
    • arrange to work from home
    • ask your child's school to supply assignments or homework by post or email
    • do things that help you relax and use isolation as an opportunity to do activities you don't usually have time for

    Advice for others living with you

    If you are well, others that live with you do not need to self-isolate unless they also meet one of the isolation criteria.

    If you develop symptoms and health authorities suspect you have COVID-19, those living with you are close contacts and must isolate.

    Returning to your community

    People who have completed their 14 day period without developing symptoms can return to their daily activities.

    See our fact sheet on returning to your community. We provide this in several languages.

    How to seek medical attention

    If you are sick and think you have symptoms of COVID-19, seek medical advice. If you want to talk to someone about your symptoms, call the National Coronavirus Helpline for advice.

    National Coronavirus Helpline

    Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week. 

    1800 020 080

  • Listed on: Mar 26, 2020
  • Listing No.: 158 (3804 views)

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